Case Details

AVEVE: Customer first!

A consistent and personalized omnichannel customer experience to further improve the relationship with its customers.

Andere cases van dit bedrijf

Voxbone: professionalizing finance operations to supercharge growth

Professionalizing finance operations due to a double-digit growth. Microsoft Dynamics to optimize these finance operations.

How Bekaert and robots (RPA) procure better together

RPA can handle routine tasks in contract lifecycle management and sourcing which makes heavy administrative work easier.

150-year-old industry unlocks future-proof invoicing with SAP VIM

Automating invoicing processes thanks to SAP VIM. Implementation of the SAP Vendor Invoice Management module by OpenText to become a paperless office.

Streamlined budgeting underpins further growth at Argenta

Predictable and manageable budget that is widely supported throughout the organization thanks to an overall transparency.

SAP brings real-time finance insight to improve business at Van Marcke

AP S/4HANA Finance as a finance module implemented as a transformation to keep the company healthy. SAP brings real-time insight and ensures a future-proof business.

SAP S/4HANA: the key to faster, more value-adding reporting at Animalcare Group

Using SAP S/4HANA applications as an impact on reporting and analytics. Robust management reporting in order to closely follow up on course and take well-founded business decisions.

Dream big, act smart - Manna Foods dreams big with delaware

Innovation-as-a-service for an update to streamlined processes and breakthrough supply chain transparency.

AR Metallizing ensures sustainable growth with Microsoft Dynamics

Digital transformation as a priority for forward-thinking business. Importance of a solid digital strategy and the advantages of Microsoft Dynamics as ERP system.

Emmaüs anchors the strength of a healthcare network in shared strategy

Facilitate a co-created strategy with concrete objectives to stand strong together today and in the future.

SAP on Azure brings the best of both worlds to Renson

Investigate in SAP on Azure to solve the quest for flexibility, scalability and security.

De Lijn: a smarter cost model for smarter mobility

Redesign of the SAP CO module to better attune public transportation to the needs of commuters. These will be picked up in a driver-based model using technology that people are familiar with.

Schréder: a guiding light in AR configuration and VR

Customer experience for configurations both in real environments and in virtual scenes. Visualization in a real environment using AR.

25+ successful RPA cases @ Umicore: what’s the secret formula?

RPA center of expertise where human and machine work together. Robotics as stand-ins in these finance cases.

Bijna driekwart minder onterecht afgekeurd materiaal

Cloudoplossing van Microsoft Azure zorgt dankzij deep learning voor accuraatheid, kostenefficiëntie en tijdwinst bij de productie van afdekplaatjes.

Predicting air quality using geospatial AI

Geospatial AI makes it possible to predict air quality by implementing Azure Databricks, Maps and CAMS dataset.

Meet ‘Hi Accent’: the first job robot for Google Home

Chatbot helps jobseekers to easily find job offers. Natural language processing (NLP) allows to increase relevance, speed and convenience.

Our daily bread: how La Lorraine Bakery Group uses IoT to grow sales

Analyzing data from IoT device allows to set up a prediction model that makes it possible to track sales of certain goods.

Machine-learning detection protects ‘lone workers’ at Alpro

Increasing safety of employees by using machine learning-based fall detection.

Smart leak detection solution holds water at De Watergroep

Hoe RAD Milcobel helpt om meer uit melk te halen

Nood aan applicatie om plannen binnen bedrijf te verbeteren. RAD om beter overzicht te houden, applicaties sneller te ontwikkelen en weining aanpassingstijd nodig voor medewerkers.

A top-shelf supply chain solution for Bakker Logistics

Bakker Logistics, one of the largest transport and warehousing experts in the Benelux, counts on delaware to ensure smooth collaboration between all parties involved.

Delaware sluit het huwelijk tussen finance en operations bij Agristo

Om de recente expansie van het bedrijf te ondersteunen, onderneemt het aardappelverwerkingsbedrijf sinds enkele jaren met de hulp van delaware een professionaliseringtraject.

Beter cijfers dan sentiment

Management information system gebouwd in SAP HANA centraliseert data in de cloud en laat duidelijke rapportering en presentatie toe in SAP Analytics Cloud.

JLL gets closer to its customers thanks to a ‘glocalized’ version of Dynamics CRM

Microsoft Dynamics CRM allows more internal transparency and better customer service thanks to the centralization of customer data.

Hoe omgaan met de diversiteit van data

Dankzij implementatie SAP datawarehousing is info sneller beschikbaar, transparanter, preciezer en makkelijker te analyseren. Single source of truth zonder parallelle data universa.

Uit de praktijk: ramenfabrikant Pierret

Dankzij SAP-systeem en OpenText heeft de klant toegang tot orderdetails en documenten. Configuratie en automatische prijsopstelling.

How Barco and Qualtrics enable bright outcomes through ‘experience management’

Implementation of an experience management tool for Barco.

‘Transparante en simpele HR-oplossingen voor alle gebruikers, zonder gedoe

Implementatie van een intuïtief HR-platform waarmee elke medewerker in de cockpit zit.

delaware collaborates with nanotech leader imec to create a custom digital workplace hub

Implementation of a digital workplace solution.

Petrochem leader INEOS fosters digital collaboration with ShareBox

Introduction and implementation of new digital tools for INEOS.

Global mineral firm Lhoist launches Office 365 and ShareBox

Implementation of a digital workplace for Lhoist.

STIHL Benelux: when basic data sets reveal rich customer insights

Using creative advanced statistical approaches to identify the regions in Belgium with high or low sales potential – all based on dealer demand, the presence (or absence) of competitors, and the unique characteristics of each dealership.

Unlocking the potential of data science in retail at Distriplus

Development of a concept that allows Distriplus to analyze buying patterns and detect cross-selling opportunities that were translated into practical tips for in-store personnel resulting in a sales increase of 3% in just a few days.

DELA dives deep into returns on marketing with predictive modeling

Development of a customized data model for DELA, an insurance firm for funeral services, allowing the company to accurately predicting returns on its campaigns

Stage Entertainment puts audience in the spotlight with AI

Stage Entertainment new usage-based segmentation model allows the company to optimize communication and build on customer relationships.

The things we’ve learned from a decade of content marketing partnership

Seven lessons learned from a decade of content marketing partnership

Amazon voor professionals: een selfservice portaal bij Recticel Insulation

Implementatie van een selfservice portaal voor Recticel Insulation waarbij het bedrijf een efficiënte, makkelijke, snelle en betrouwbare 'bestelervaring' aan zijn eigen klanten kan bezorgen.

Fabory hooks webshop customers with advanced assortment management

Implementation of delaware’s CX Assortment Management extension to Fabory's SAP Commerce platform in order to help customers find their way through the webshop more easily.

NMBS: finding the best ways to inspire repeat purchases

Accompanying NMBS to distinguish the best moments to reach out to the most promising customers in order to secure repeat purchases – and foster valuable, long-term customer relationships, all through AI.

Netafim builds loyalty-driven customer relationships based on Effortless Experiences

Boosting Netafim's customer experience by a realistic roadmap that takes the customer’s pain points into account and by building loyalty-driven customer relationships.

Smart maintenance in stroomversnelling 'dankzij' corona

De jongste jaren zette Atlas Copco nog enkele stappen verder in de digitalisering en IoT omgeving.

Bekaert and delaware explore how XR can optimize the production process

XR technology to optimize processes and to deliver superior value.

Diensten

Artificiële Intelligentie Data Integratie Finance & Legal Digitaliseren Human Resources Digitaliseren Ontwikkeling & Implementatie Opkomende Technologieën Productie Digitaliseren Sales & Marketing Digitaliseren Strategie & Management Supply Chain Digitaliseren Technologie voor Productie, Logistiek en Infrastructuur