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How to handle more questions in the support center using FAQ Chatbot

A number of modifications, such as applying artificial intelligence and live chats, solve typical problems including long waiting times and standardized answers.

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Practical Blockchain Experience

Construire des plateformes basées sur la blockchain pour améliorer la finance et les services publics, comme une plateforme commerciale de nouvelle génération et la numérisation de la certification des documents.

Practical Blockchain Examples

Building blockchain-based platforms to improve finance and public services, such as a next-generation trading platform and the digitization of document certification.

L’Oreal – How to analyze and predict adverse effects of your products (cosmetovigillance)

Analyze and predict adverse products thanks to an interactive dashboard, data exploration module and signal detection.

Port of Antwerp – How the port optimizes logistics thanks to data science

Optimize logistics using data science. Implementing advanced analytics and historize ALL data.

Automation of statistical analyses & CRO reporting using R

Automation of CRO reporting in word/pdf documents and R statistical routines & creation of user-friendly functionalities.

Cloud data lake roadmap and MVP

Snowflake cloud data platform deployed in Azure to modernize the existing data landscape, propose a next-gen cloud data platform and enable self-service.

AF Compressors – Remote sensing and real-time alerting

In order to increase the speed of alerts, digitize the customer reporting process and increase machine reliability, alerting systems for anomalies and outliers are necessary.

IoT platform and development of real-time analytics for environment monitoring

Access sensor data from IoT devices and support a wide range of use cases with advanced role-based access for managing IoT projects.

Digipolis – Real time city traffic and parking monitoring for the city of Ghent

By being the owner of its own data, it is easier to monitor and act on traffic hotspots, provide new services and contribute to the EU transportation as a service project.

How to handle more questions in the support center using FAQ Chatbot

A number of modifications, such as applying artificial intelligence and live chats, solve typical problems including long waiting times and standardized answers.

De Lijn – Mobility tool

The mobility tool offers more visual control and quickly processes large amounts of data. It also provides increased visibility on line operations and efficiency.

Taking shopping to a new level with a loyalty program

Rive Gauche mall's level of recurring visitors increased thanks to the implementation of a loyalty program which innovatively combines mobile application iOS/android, QR Code, iBeacon and a CMS (Drupal).

Hyper-personalization at scale

Thanks to a customer engagement platform delivering personalized messaging at scale, across a multitude of channels, Carrefour's Double Digit ROI increase on personalized marketing.

Personalized customer loyalty for 30 countries

Implementation of a personalized customer loyalty program for the whole Clarins group enabling to ensure consistent experience across 30 countries.

End to end strategy and day to day management

Helping Intermarché to multiply its number of visitors by 3 in 5 years through the development of a public website and the implementation of a Content Management System.

Helping the federal finances (fin shop) to execute a new e-commerce strategy

Implementation of a new e-commerce strategy for the Federal Finances (Fin Shop).

Domaine(s) de compétence

Cybersécurité Design & Innovation Intelligence Artificielle Numérisation Juridique & Finance Numérisation Ventes & Marketing Stratégie & Management Technologies Emergentes Technologies pour la Production, la Logistique et l'Infrastructure